Withdrawing Funds Back to Your Wallet
When you want money out, head to the cashier and choose the withdrawal tab. Select the wallet — bKash, Nagad or Rocket — that matches the one you deposited from, enter the amount you want and confirm the request. Before your first withdrawal processes, we ask you to complete a short account check so we know the wallet belongs to you. That
step protects your balance. After verification is done, repeat withdrawals on the same wallet move without that step. We do not promise a fixed payout window because wallet network conditions vary, but the process itself is straightforward and the status is visible in your transaction history.
- Open withdrawal tab — Go to the cashier and select the withdrawal section. Choose bKash, Nagad or Rocket as your payout destination.
- Enter wallet details — Type in your registered wallet number and the amount. Double-check the number — misdirected transfers are hard to recover.
- Complete identity check — First-time withdrawals require a quick verification step. Upload the document shown on screen and submit. Repeat withdrawals skip this.
- Track the status — Your transaction history shows pending and completed withdrawals. If a request sits pending longer than expected, contact our support team.